By JON KAMP More than two months after drugstore giant Walgreen Co. and pharmacy-benefit manager Express Scripts Inc. said contract-renewal talks had broken down in their multibillion-dollar relationship, "negotiations remain at an impasse," according to Walgreen. In documents filed Tuesday with the Securities and Exchange Commission, Walgreen said it has started informing patients it won't be part of the Express Scripts network starting next year. The drugstore chain previously estimated that leaving the network could cost it about $5.3 billion in annual sales, or nearly 8% of its total. But it also had warned of the longer-term consequences of accepting unfavorable terms from Express Scripts. "This year, Walgreens has worked hard to reach a contract-renewal agreement with Express Scripts, the pharmacy benefits manager, to continue serving its clients and patients in 2012 and beyond," Walgreen said in the filing. "We have offered a number of cost-saving concessions, which, in effect, would hold annual average prescription-reimbursement cost increases to within an estimated 2% annually over the next three years," Walgreen said. It added that its costs are in line with other retail pharmacies. An Express Scripts spokesman said it also is preparing clients and members for Walgreen to leave its network starting Jan. 1, although Express Scripts said it believes its customers will have convenient options even without Walgreen's thousands of outlets. Walgreen has suggested otherwise while indicating Express Scripts could stand to lose customers as a result of the rift. "We are still open to Walgreens being in our network, but only at a rate that's right for our clients," said Express Scripts spokesman Brian Henry. "They would be the highest-cost pharmacy in our network with its current proposed rates." Pharmacy-benefit managers like Express Scripts handle prescription-drug benefits and claims for employers and health-insurer clients. In the past, PBMs have worked with drugstores to secure deals for their members, but the relationship has become more contentious as PBMs ramp up competition through their own mail-order pharmacies. Drugstores have opposed Express Scripts' planned acquisition of rival PBM Medco Health Solutions Inc., which would create a clear industry heavyweight. That cash-and-stock deal was valued at $29.1 billion when first announced in July. Walgreen said its promotion of 90-day prescriptions, which mail-order pharmacies offer as an alternative to the monthly prescriptions retail outlets traditionally use, has been a source of friction with Express Scripts. Though these longer-term prescriptions could save money at the retail level, Express Scripts rejected Walgreen's offer to promote them, Walgreen said in its filing. Analysts have indicated Walgreen has more immediately at stake than does Express Scripts if the two sides can't find common ground. Express Scripts customers can fill their prescriptions elsewhere. Leerink Swann, analysts said Friday that they don't believe Express Scripts' 2012 retention rate has been harmed by the Walgreen situation. Walgreen raised the idea of potential business losses for Express Scripts if that company's customers didn't have access to the nation's largest retail pharmacy chain, which has nearly 8,000 locations. Walgreen also said Express Scripts may be out of compliance with provisions in customer contracts, especially with respect to customers' access to 24-hour pharmacies. It cited a dearth of 24-hour pharmacy services in places like Topeka, Kan., and Colorado Springs, Colo. Express Scripts rejected the idea it could run afoul of such contract terms. "We will meet all client access requirements even without Walgreens in the network," Mr. Henry said. Express Scripts said there are 56,000 other pharmacies in its network and that most people can find a non-Walgreen option within a short drive or walk. At midafternoon Tuesday on the New York Stock Exchange, Walgreen shares were up 1% at $35.11. The company also said Tuesday that its same-store sales rose a stronger-than-expected 5.6% in August. In midafternoon trading on the Nasdaq Stock Market, Express Scripts shares were down 12 cents at $45.22. The company disclosed Friday that the Federal Trade Commission has asked for more input on its proposed PBM Medco acquisition, extending the time period for an antitrust review. —Maxwell Murphy contributed to this article.